Your personal information and data protection are our top priorities
At tj99, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our platform, you consent to the terms described in this policy. Your information security is our foremost responsibility, and we follow the highest security protocols.
During registration at tj99, we collect the following personal information required to create and verify your account. This information is used to confirm your identity, prevent fraud, and meet regulatory requirements.
When you use our platform, we automatically collect certain technical information that helps improve service quality and maintain security.
To ensure your financial security, we store all transaction-related information in a secure manner.
| Type of Information | Purpose | Retention Period |
|---|---|---|
| Deposit/Withdrawal Records | Record Keeping and Auditing | 5 Years |
| Payment Method Details | Fast Transaction Processing | While Account is Active |
| Betting History | Dispute Resolution | 3 Years |
| Bonus and Promotion Data | Abuse Prevention | 2 years |
We use your personal information to create, manage, and verify your account. This includes completing the registration process, verifying identity, confirming age, and keeping your profile up to date. We ensure that only eligible individuals use our services and that all regulatory requirements are met.
Your financial information is used to process deposits and withdrawals, pay out winnings, and credit bonuses. We use secure payment gateways and all transactions are encrypted. Your financial security is our highest priority.
Using your contact information, we respond to your questions, complaints, and issues. Our support team is available 24/7 and uses your information to provide personalized assistance.
With your consent, we may send you emails and SMS about new games, bonus offers, promotions, and special events. You can opt out of these communications at any time. We never spam your inbox and only send relevant information.
We analyze your information to detect and prevent unusual activity, fraud attempts, and money laundering. This involves advanced AI and machine learning technology that identifies suspicious patterns. These measures ensure the protection of all players and maintain the integrity of the platform.
To comply with online gaming licenses and regulatory requirements, we must retain and report certain information. This includes Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. We only share legally required information with authorities.
We work with trusted third-party service providers to deliver our services. These include payment processors, hosting companies, game developers, and customer support tools. All service providers are bound by strict confidentiality agreements and may only use information for specified purposes.
To process your transactions, we need to share financial information with our payment processors. These companies are PCI-DSS certified and follow the highest security standards. Your card or bank details are encrypted and stored securely.
Where legally required or under court order, we are obliged to share your information with government authorities, law enforcement agencies, and regulators. This includes fraud investigations, anti-money laundering efforts, and other legal proceedings.
Tj99 never sells, rents, or trades your personal information to third parties. We do not share your information with outside companies for marketing or advertising purposes. Your privacy is the core foundation of our business policy.
Tj99 protects your information using the most advanced encryption technology in the industry. We use 256-bit SSL (Secure Socket Layer) encryption that encrypts all data transmissions. This ensures your personal and financial information cannot be read by third parties.
Our servers are hosted in secure data centers protected by 24/7 monitoring and physical security. We employ multi-layer firewalls, intrusion detection systems, and regular security audits. All sensitive data is stored encrypted.
Only authorized staff who need it for their job can access your information. We follow strict access control policies and all employees sign confidentiality agreements. All access is logged and regularly reviewed.
We take regular backups of your data and store them in multiple geographic locations. This ensures your information can be recovered in the event of any technical issue or disaster.
Cookies are small text files stored on your device when you visit our website. We use cookies to improve your browsing experience, remember your preferences, and analyze site performance.
You can delete or block cookies at any time from your browser settings. However, disabling certain cookies may prevent some site features from working properly. Check your browser settings to change your cookie preferences.
At tj99, we respect your data rights and you retain full control over your personal information.
The right to know what information we hold about you and receive a copy
The right to update or correct incorrect or outdated information
The right to request deletion of your information in certain circumstances
The right to restrict processing of your information in certain circumstances
Right to receive your information in machine-readable format
Right to object to specific uses of your information
To exercise any of your data rights, you can email support@tj99.biz or submit a request directly from your account settings. We will respond to your request within 30 days. We may need to verify your identity before processing the request.
Tj99 is only for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18. We follow strict age verification procedures and require all new players to prove their age with government-issued ID.
We urge parents and guardians to monitor their children's online activities and ensure they're using age-appropriate sites. If we learn that a minor is using our site, we will immediately close their account and delete all information.
If you become aware that a minor is using our platform, please notify us immediately. We take such reports seriously and take appropriate action.
We may update this Privacy Policy from time to time to reflect new legal requirements, technological improvements, or changes to our business. In the event of any significant changes, we will notify you via email or site notification.
The updated policy will take effect from the date it is posted on this page. We recommend checking this page regularly to stay informed about our privacy practices. Continued use of the site indicates your acceptance of the updated policy.
Last Updated: December 2026
All data transmissions secured with 256-bit SSL technology
24/7 monitoring at ISO-certified data centers
Strict identity verification and age confirmation process
AI-powered systems detect suspicious activity
Regular Automated Backups and Disaster Recovery
Full compliance with European data protection regulations
Tj99 complies with international data protection regulations and standards
Add an extra layer of security to your account by enabling 2FA. Both SMS and app-based authentication are supported.
View all login activity on your account and identify any unusual access.
Get instant notifications for important account activities such as logins, withdrawals, and password changes.
Customize your data sharing preferences and control what information is displayed.
Download your complete data at any time in machine-readable format.
Request permanent deletion of your account and all associated data.
If you have any questions, concerns, or requests about this privacy policy, please contact our Data Protection Team.
Your information is completely secure. Join today and enjoy a world-class gaming experience!